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Quality Management Doctor
Submitted by admin on Wed, 08/22/2012 - 19:33
English
Body:
Companies perceived as producing products of poor quality have either failed or are struggling for survival, while those recognized for quality have generally flourished. The consumers who buy products with good quality are more loyal than those who buy based on price and always change to competitors' products with lower price. We can also find that producers with good quality have lower cost because of using advanced management method to avoid quality loss caused cost. The approaches of Deming, Juran, Shingo and others actually support each other producing total quality management (TQM) which deploys quality management in all crossed departments but not only quality department, in every area of process but not the end products and by every personnel but not only quality people.